sophiepumphrey.com
Privacy statement
Updated June 2026
Sophie Pumphrey is a sole trader registered in England and Wales with a registered address 103 Blackheath Park, London SE3 0EU (‘we’, ‘our’, ‘us’ in this privacy statement).
Sophie Pumphrey operates the website at sophiepumphrey.com and provides consulting services, performance training, business coaching and digital products. The data controller responsible for your personal data is Sophie Pumphrey (“we”, “us”, “our”).
For any questions about this policy or to exercise your data rights, please contact us at: me@sophiepumphrey.com
Data We Collect and Why
When you visit our website, we collect standard technical data including your IP address, browser type, pages visited, and time spent on the site. The lawful basis is legitimate interest, and the data is used to maintain and improve the site.
When you sign up to our mailing list or opt in for a resource or event, we collect your name and email address and you consent for us to send you the content you requested and keep you informed of our services and offers. You can unsubscribe at any time using the link in any email.
When you purchase a product or programme, we collect your name, email address, billing information, and purchase details to process your order and fulfil our obligations to you.
When you book a call or session, we collect your name, email address, and any information provided in the booking form, in order to manage your appointment.
When you become a client, we collect and process additional information you share during our work together, including business information, personal goals, and session notes. This is used solely to deliver the services you have engaged us for.
Third Party Tools
We use the following services, each of which may process your personal data as part of providing their service.
MailerLite — email marketing. https://www.mailerlite.com/legal/privacy-policy
Google Analytics — anonymised website analytics using cookies, which may transfer data outside the UK/EEA. https://policies.google.com/privacy
Zoom — video calls and group program delivery. https://explore.zoom.us/en/privacy/
Cookies
We use cookies for the following purposes:
- Essential cookies — required for the site to function
- Analytics cookies — Google Analytics, to understand how visitors use our site
- Advertising cookies — Meta Pixel, to measure ad performance and enable retargeting
You can control cookies through your browser settings, though disabling some may affect your experience.
How Long We Keep Your Data
Client data — 1 year after our contract ends
Email subscribers — until you unsubscribe
Purchase records — 7 years for legal and accounting purposes
Booking and enquiry data — 12 months
We do not sell your personal data, and share it only with the third-party tools listed above where necessary to provide our services, or where required by law.
International Transfer of Data
Some tools we use may transfer data outside the UK or EEA. Where this occurs, appropriate safeguards such as Standard Contractual Clauses apply. Please refer to the individual privacy policies linked above.
Your Rights
Under UK GDPR you have the right to:
- Access personal data we hold about you
- Correct any inaccurate or incomplete data
- Request erasure of your data where we are not legally required to retain it
- Restrict or object to how we process your data in certain circumstances
- Withdraw consent at any time where consent is our lawful basis
- Receive your data in a portable format
To exercise any of these rights, please contact us at me@sophiepumphrey.com. We will respond within 30 days.
If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office: https://ico.org.uk
Changes to This Policy
We may update this policy periodically. The date at the top of this page will reflect any changes.